Marketing Survey for Sump Pumps and Backup Systems
Note: Any information given below is for Sump Systems LLC use only; this information will not be given, shared or sold to any individual or company. Sump Systems will not contact you unless you ask to be contacted. Please include your e-mail if you would like to be contacted other wise you are not required to fill out any contact info unless you want to be contacted.
First Name:
Last Name:
Address Line 1:
Address Line 2:
City:
State:	Select State IA
Zip:
Country:	Select Country USA
Phone:
Email:
Confirm Email:
Comments:

---

How often does your sump pump run?	Choose a Response Constantly (evey 5-30 minutes) Sometimes (every hour or couple of hours) Only when it rains
Did you know if you have a sump pump that runs even occasionally that you could possibly be flooded if you lost power or your main pump fails?	Choose a Response I never thought about it before You don't know what your talking about I was aware of this and have a backup sump pump system I was aware of this but don't really worry about it That's what insurance is for
Do you currently have a backup sump pump system in your home?	Choose a Response Yes No
If yes what made you decide to get a backup system	Choose a Response My basement flooded Friend, Neighbor, or Relative flooded My insurance agent, Realtor, Contractor, Plumber suggested it I don't remember
If yes what made you decide on a particular brand>	Choose a Response Price Features such as alarming Ability to pump more water than some systems Convenience of going to local hardware store Called the plumber or basement waterproof specialist and had them do it
If yes what type of back up sump pump system do you have?	Choose a Response 12V DC 24 V DC Water Powered backup system
How much did you pay for you backup sump pump system including battery that you installed yourself?	Choose a Response Less than $200 $250-400 $400-500 Greater tan $500
If you had your system professionally installed how much did you pay for the backup sump pump system including Sump Pump, installation and battery?	Choose a Response Less than $500 $500-700 $700-900 $900-1100 $1100
If you installed the system yourself where did you purchase it from?	Choose a Response My local home supply center Small Hardware store Online Other
Do you check your backup sump pump to make sure it's working?	Choose a Response Constantly (every day or couple of days) Sometimes (when I think about it or when it rains hard) I really don't think about it
If you do check your backup sump pump do you check the	Choose a Response Make sure it works by pressing the test button Actually flip the float switch to check the system Pull the plug on my main sump pump and let the pit fill up Check the water level of the battery to make sure it filled up None of the above
Does your current backup sump pump system let you know	Choose a Response When the main pump has failed and backup system is running? When the battery is low or having a problem? When the fuse is blown? How many times it has cycled(run) Tell you that AC power has failed? Do a self test (cycle the pump now and then automatically)? Let you know there is a battery problem? All of the above None of the above
If you are thinking about getting a back up sump pump you will	Choose a Response Do it myself for sure Might do it myself (depends on cost) Prefer professional installation
What type of information would you want your backup sump pump to give you in the event of a main pump failure? I want to know:	Choose a Response If the main pump has failed and backup system is running If the battery is low or having a problem? If the backup sump pump fuse is blown How many times the backup pumps has cycled(run) over a 24 hour period If AC power has failed If there is some type of problem with the backup sump pump All of the above None of the above I just want it to pump water
What form of notification would you like if your main sump pump fails?(check all that apply)	Choose a Response I really don't want to be notified I want some type of alarm system (siren or beeper) in the sump area I want to know no matter where I'm at that I want to be able to log onto my computer at work and check on the status of my sump pump
If you could know how much water was pumped out of your sump pit each hour/day/week would you be interested in this information?	Choose a Response I really don't care I wouldn't mind knowing how much water is being pumped and how often I really would like to know how often and how much water is being pumped.
If you are interested in seeing information related to your main pump or backup pump status and performance, how would you like to see this information? Check all that apply	Choose a Response Right at the pump controller downstairs I would like to see it on a display similar to a thermostat I would like to log onto a computer and see this information I would like a pop up message to pop up on my computer All of the above
Would you like Sump Systems LLC to contact you to learn more about backup sump pumps?	Choose a Response Don't calls us we will call you am interested in learning more, please call or email me
Your comments and questions are welcome concerning this survey. Please e-mail us at info@sumpsystems.com Thanks!